People with cultural intelligence outperform

 

Cultural Intelligence (CQ) is a globally recognized way of assessing and improving effectiveness in culturally diverse situations - whether that be national, ethnic, racial, generational, religious, sexual orientation, gender, or even inter-departmental. It's rooted in rigorous academic research conducted across more than 150 countries and is being used by leading companies, universities, healthcare organizations, and governments around the world.

 

Rather than memorizing facts about different cultures and applying stereotypes, CQ gives individuals and organizations a model for assessing and responding to complex intercultural situations. CQ can be measured and developed. 

 

In learning about the four capabilities found in effective leaders - Drive, Knowledge, Strategy, and Action, participants become more self-aware of the culture and values driving their lives. They also learn how to effectively navigate and communicate with people from different orientations. 

 

Your cultural intelligence is developed through training in the four areas:

  • Drive: level of interest, persistence, and confidence during multicultural interactions. 

  • Knowledge: understanding how cultures are similar and different. 

  • Strategy: awareness and ability to plan for multicultural interactions. 

  • Action: the ability to adapt when relating and working in multicultural contexts.

 

CQ can be learned and developed one on one, in groups of 10 or more, or listen and learn presentations to an audience. Developing CQ Workshops are tailored to the needs of your organization or group. Workshops can include half-day or full-day training sessions to two-day deep dives into better CQ practices. I am happy to chat with organizations for a needs assessment and to explore options. 

CQ has the power to change the world!

“By learning and developing CQ, people become more self-aware. They are better able to recognize similarities and differences in others, become curious, and even suspend judgments long enough to adjust, allowing for more effective outcomes. CQ training will give you the tools to improve interactions with others in every context from education and healthcare, to advertisements, mission work, and DEI&B initiatives."

             -- Carrie La Ferle, Professor of Ethics and Culture, SMU

Building Confidence through CQ Training

Dr. Carrie La Ferle, is a Canadian American who has lived all over the world, teaches at SMU in Dallas, TX, and is a recognized expert on cultural phenomena. She uses academically validated CQ assessment tools adopted by fortune 500 companies and major research universities to provide you with the best indicator of your current cultural intelligence before CQ development training begins.

Benefits of CQ Training

DIVERSE PERSPECTIVES RESULT IN BETTER SOLUTIONS

  • Diverse teams outperform homogeneous teams when CQ is high.

  • But when CQ is low, diverse teams experience lower levels of productivity and effectiveness.

  • CQ reduces the negative impact of unconscious bias on yourself and others.

  • CQ improves your ability to reach, get to know, and grow relationships (with colleagues, teams, students, parents, administrators, faith-based followers, and so on).